Contact Rainbet: the official channels
Questions about an account or a balance go through rainbet.com's own channels. This site is a Philippine guide and handles no accounts.
Official channels
| Channel | Detail |
|---|---|
| Live chat | The chat button at the bottom right of rainbet.com, 24 hours a day |
| support@rainbet.com | |
| Marketing and partnerships | marketing@rainbet.com |
Language
rainbet.com's interface and support run in English. There is no Tagalog support line. Short, direct sentences get a faster answer than long ones.
Check these first
Most common questions already have an answer:
- A deposit has not arrived, or a withdrawal has not landed: deposits and withdrawals
- Cannot sign in, or forgot a password: Rainbet login
- Bonus conditions, or a code that will not apply: Rainbet bonus and Rainbet promo code
- Checking a game result: provably fair
- Looking for an app: Rainbet app and APK
What to include
Putting this in the first message saves a round trip:
- The email address on the account — never the password
- The date and time, and what you were doing
- For deposits or withdrawals: currency, network, amount and the transaction ID
- For a game: the game name and the bet ID
- Any error message, or a screenshot
Limiting your play
Cool-off, self-exclusion and loss limits are available, and support handles the requests. Details are on responsible gambling.
Frequently asked questions
How do I contact Rainbet?
Through live chat at rainbet.com, available 24 hours a day, or by email at support@rainbet.com.
Is support available in Tagalog?
No. rainbet.com's interface and support run in English.
Can this site help with my account?
No. This is a Philippine guide. Account and balance questions go to rainbet.com's official channels.
Reach the official channels
Live chat 24/7, or support@rainbet.com.